k1177 is an internationally licensed online gaming platform operating at k1177.app. We provide Pakistani players with a wide range of online gaming products including cricket betting, live casino games, slot titles, and card games such as Callbreak Quick. All transactions on the k1177 platform are conducted in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, k1177 acts as the data controller in respect of all personal information collected from users of our platform. This means we determine the purposes for which, and the manner in which, your personal data is processed.
Data Controller: k1177 (operating via k1177.app) is responsible for the personal data you provide when registering, depositing funds, placing bets, or contacting our support team. Questions regarding data control may be directed to
[email protected].
This Privacy Policy applies to all users of k1177, including registered Players, visitors who browse without registering, and individuals who contact k1177 via any support channel. By accessing k1177 in any capacity, you acknowledge that you have read and understood this Privacy Policy.
k1177 collects personal data across several categories depending on how you interact with the platform. The following table outlines the types of data we collect and the context in which they are gathered:
| Data Category |
Specific Data Points |
When Collected |
| Identity Data |
Full legal name, date of birth, CNIC number, nationality |
Registration and KYC verification |
| Contact Data |
Email address, phone number, city of residence (e.g., Karachi, Lahore, Faisalabad) |
Registration and Account Settings |
| Financial Data |
JazzCash or EasyPaisa mobile number, bank account details (HBL, UBL, MCB, Meezan), transaction history |
Deposit and withdrawal transactions |
| Identity Documents |
Copies of CNIC, passport, or other government-issued ID; proof of address; selfie verification |
KYC verification process |
| Technical Data |
IP address, device type, browser type and version, operating system, screen resolution |
Automatically upon platform access |
| Usage Data |
Pages visited, games played, bet history, session duration, click paths, search terms used on platform |
Automatically during platform use |
| Communication Data |
Support chat transcripts, email correspondence, submitted complaint records |
When you contact k1177 support |
| Marketing Preferences |
Opt-in or opt-out status for promotional emails, SMS, and push notifications |
Registration and Account Settings updates |
Sensitive Data: k1177 does not knowingly collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where you voluntarily disclose such information in the context of a responsible gaming self-exclusion request or similar welfare-related interaction.
k1177 collects personal data through a combination of direct interactions with you and automated technical processes. The primary collection methods are as follows:
- Direct Provision: You provide data directly when registering an Account, completing KYC, submitting a deposit or withdrawal, updating your Account Settings, or contacting k1177's support team via chat or email.
- Automated Technologies: When you access the k1177 platform, certain technical data is automatically collected via cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behaviour on the platform.
- Third-Party Payment Processors: When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, MCB, or Meezan Bank, limited financial data is shared between k1177 and the relevant payment processor to facilitate the transaction. This data exchange is governed by the respective processor's own privacy terms.
- Identity Verification Providers: k1177 uses third-party KYC and AML compliance services to verify the identity and age of Players. These providers may collect and process identity document data on our behalf under binding data processing agreements.
- Analytics Providers: Anonymised and aggregated usage data is collected through trusted analytics platforms to help k1177 understand how the platform is used and to improve the player experience.
Third-Party Websites: The k1177 platform may contain references to payment processors or licensing bodies. This Privacy Policy applies only to k1177 and does not govern the data practices of any third-party services. We encourage you to read the privacy policies of any third-party services you interact with.
k1177 uses personal data for the following specific purposes. We do not use your data for any purpose not listed here without first notifying you and, where required, obtaining your consent:
- Account Creation and Management: To register your Account, verify your identity, maintain your Account profile, and provide you with access to all k1177 gaming products.
- Transaction Processing: To process deposits from JazzCash, EasyPaisa, or bank transfer, and to process withdrawal requests back to your verified payment method.
- KYC and Regulatory Compliance: To verify that you meet the minimum age requirement of 21 years and to comply with anti-money laundering (AML) obligations.
- Fraud Prevention and Security: To detect and prevent unauthorised account access, fraudulent transactions, and prohibited conduct as defined in our Terms and Conditions.
- Platform Improvement: To analyse how players use k1177 in aggregate, enabling us to fix issues, improve game selection, and optimise the user interface for Pakistani players.
- Customer Support: To respond to your support queries, process complaints, and communicate with you regarding account-related matters.
- Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to facilitate responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests.
- Marketing Communications (Opt-In Only): To send you promotional offers, bonus announcements, and seasonal campaigns — but only if you have explicitly opted in to receive marketing communications.
- Legal Obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms and Conditions.
k1177 processes personal data only when there is a valid legal basis for doing so. The following legal bases apply to our data processing activities:
- Contractual Necessity: Processing required to perform our contract with you — specifically, to operate your Account, process transactions, and deliver gaming services. This is the primary legal basis for most core data processing at k1177.
- Legal Obligation: Processing required to comply with applicable laws, including age verification (21+), AML regulations, and lawful instructions from competent regulatory or law enforcement authorities.
- Legitimate Interests: Processing carried out for k1177's legitimate business interests, including fraud detection, platform security, and anonymised analytics to improve our services — provided these interests are not overridden by your privacy rights.
- Consent: Processing based on your freely given, informed, and specific consent — applicable primarily to optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.
Your Control: Where k1177 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time via your Account Settings. Withdrawal of consent will not affect your ability to use the k1177 platform for gaming purposes.
k1177 does not sell, rent, or otherwise trade your personal data to any third party for commercial purposes. Data is shared only in the following limited and controlled circumstances:
- Payment Processors: Financial data necessary to execute deposit and withdrawal transactions is shared with payment service providers including JazzCash, EasyPaisa, HBL, UBL, MCB, and Meezan Bank. These processors act as independent data controllers for the transaction data they receive.
- KYC and Compliance Providers: Identity and document data is shared with licensed third-party KYC and AML compliance platforms that process this data on k1177's behalf under binding data processing agreements.
- Analytics and Technology Partners: Anonymised and aggregated usage data may be shared with analytics service providers to support platform improvement. No personally identifiable information is included in these data transfers.
- Regulatory and Law Enforcement Authorities: k1177 may disclose personal data to competent regulatory, law enforcement, or judicial authorities where required to do so by applicable law, court order, or legitimate regulatory request.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of k1177's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
International Transfers: Some of k1177's technology and compliance partners may be located outside Pakistan. Where personal data is transferred internationally, k1177 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain the security and integrity of your data regardless of its geographic location.
k1177 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type |
Retention Period |
Reason |
| Account registration data |
Duration of Account plus 5 years post-closure |
Contractual and legal compliance |
| KYC and identity documents |
5 years from Account closure |
AML regulatory requirement |
| Financial transaction records |
7 years from transaction date |
Financial record-keeping obligations |
| Support and communication records |
3 years from last interaction |
Dispute resolution and legal claims |
| Technical and usage logs |
13 months on a rolling basis |
Platform security and analytics |
| Marketing preferences |
Until consent is withdrawn or Account is closed |
Consent-based processing |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders it permanently unidentifiable. Where data is anonymised rather than deleted, k1177 may retain and use such anonymised data indefinitely for statistical or analytical purposes.
k1177 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve the experience for Pakistani players. The following categories of cookies are in use:
- Strictly Necessary Cookies: These cookies are essential for the k1177 platform to operate. They enable session management, login authentication, and security functions. These cookies cannot be disabled without breaking core platform functionality.
- Functional Cookies: These cookies remember your preferences — such as your preferred language settings and responsible gaming tool configurations — so that you do not need to re-enter them on each visit.
- Analytics Cookies: Anonymised analytics cookies help k1177 understand how players navigate the platform. This data is aggregated and not used to identify individual users. It informs decisions about platform design and game selection.
- Marketing Cookies (Opt-In): Where you have opted in to receive marketing communications, marketing cookies may be used to personalise promotional offers displayed within the k1177 platform. These are not used to track your activity across third-party websites.
Managing Cookies: You can control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the k1177 platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.
k1177 does not use third-party advertising cookies or cross-site tracking technologies. Our cookie usage is limited to what is necessary for platform operation and first-party analytics.
As a user of k1177, you have the following rights in relation to your personal data. To exercise any of these rights, please contact k1177 using the details provided in Section 13 of this policy:
Right to Access
Request a copy of all personal data k1177 holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Right to Restriction
Request that k1177 temporarily restricts processing of your data in certain circumstances.
Right to Portability
Request a machine-readable export of data you have provided to k1177 where technically feasible.
Right to Object
Object to processing based on legitimate interests, including profiling for responsible gaming monitoring.
Withdraw Consent
Withdraw consent for marketing communications at any time via Account Settings or by contacting support.
Right to Complain
Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.
k1177 will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 calendar days. Where a request is complex or where k1177 receives a high volume of requests, this period may be extended by a further 30 days, with prior notification provided to you.
Identity Verification Required: For the security of all Players, k1177 will require identity verification before fulfilling any data access, rectification, or erasure request. This is to prevent unauthorised third parties from accessing or modifying your personal data.
k1177 strictly prohibits the registration, participation, or use of any gaming service by individuals under the age of 21 years. Our platform is intended exclusively for adults.
k1177 does not knowingly collect or process personal data from individuals under the age of 21. All registration attempts trigger an age verification check as part of the standard onboarding process. Where k1177 identifies that a minor has accessed the platform — whether through falsified registration details or otherwise — the following actions will be taken immediately:
- The Account will be permanently suspended without prior notice.
- Any Balance, bonuses, or winnings associated with the minor's Account will be forfeited in full.
- All deposits made will be returned to the originating payment method, subject to applicable verification.
- The incident will be reported to the relevant authorities where required by applicable law.
Parental Notice: If you believe a minor has registered with k1177 using your personal or financial details, please contact our support team immediately at
[email protected]. We will take swift action to close the Account and investigate the matter. We strongly recommend using parental control software on any device accessible to persons under 21.
k1177 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security framework includes:
- Encryption: All data transmitted between your device and k1177 servers is encrypted using TLS 1.3 or higher. Data stored on k1177 servers is encrypted at rest using AES-256 encryption.
- Access Controls: Internal access to personal data is strictly limited to k1177 staff and authorised contractors who require it for their job functions. All staff with data access undergo security training and are bound by confidentiality obligations.
- Two-Factor Authentication: k1177 offers two-factor authentication (2FA) for all Player accounts and requires it for staff access to internal systems containing personal data.
- Regular Security Audits: k1177 conducts periodic security assessments and vulnerability testing to identify and remediate potential weaknesses in its technical infrastructure.
- Incident Response: k1177 maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, k1177 will notify affected Players without undue delay and take all practicable steps to contain and mitigate the breach.
- Secure Payment Channels: All payment transactions — including JazzCash, EasyPaisa, and bank transfers — are processed through PCI-DSS compliant payment channels. k1177 does not store full payment card numbers or banking passwords on its own servers.
Your Role in Security: While k1177 takes every reasonable technical precaution, the security of your Account also depends on your own practices. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your Account has been compromised, contact k1177 support immediately.
k1177 reserves the right to update or amend this Privacy Policy at any time. Changes may be made in response to updates in applicable law, changes in our data processing practices, or improvements to the k1177 platform.
When material changes are made to this Privacy Policy, k1177 will notify registered Players by one or more of the following methods:
- A prominent notice displayed upon login to the k1177 platform.
- An email notification sent to the email address registered on your Account.
- An updated "Last Revised" date clearly displayed at the top of this Privacy Policy page.
Your continued use of the k1177 platform following notification of changes to this Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree to the updated Privacy Policy, you should cease using the k1177 platform and request Account closure by contacting our support team.
Version Archive: Previous versions of the k1177 Privacy Policy are available upon written request to our support team. We are committed to maintaining transparent records of how our data practices evolve over time.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint regarding k1177's handling of your personal data, please contact us using the following details:
k1177 will acknowledge all privacy-related enquiries within 5 business days. Formal data subject rights requests will be responded to within 30 calendar days in line with the commitments set out in Section 9 of this policy.
If you are not satisfied with k1177's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority applicable in your jurisdiction. k1177 will cooperate fully with any such regulatory investigation.
Language: All privacy-related communications with k1177 should be submitted in English. Our support team includes agents who are fully fluent in English and familiar with Pakistani-English communication norms, ensuring your enquiry is handled accurately and with care.